Cancellations

We do not provide schedule changes or refunds for cancellations, except in the following cases:

Official three-day holiday weekends (referred to as “puentes” in Spanish): EFA will contact the student and/or coordinator to organize a make-up class at the site in which classes are held

If for any reason the student cannot reschedule within the week, the session will be added to the end of the student’s term.

If the student requires a change in instructor, the adjustment is made, and a new teacher is sent. If the regular teacher is unable to meet for a regularly scheduled class, an alternate instructor will attend. Instructors may be substituted without notice. In all cases, courses are monitored throughout their run time, each new teacher will arrive with a strong understanding of the student’s EFA training to date.

Expiration of sessions

The student will have a period of 3 months from the date of payment to transfer paid sessions that, for reasons attributable to the student, have not been given. Once this period has elapsed, the student will no longer have the right to reschedule, transfer or obtain a refund. No paid classes are subject to refund, except in cases where the class could not be taught by an EFA Education teacher.

Payment Policies

Payment must be made 3 days prior to the first class, in order to confirm the schedule with the instructor. The payment is done in advance for the next 4 weeks of classes.

Forms of payment

In Mexico by bank deposit or wire transfer in Mexican pesos to Bancomer. Or, by credit or debit card (minimum purchase of $4,800) or through PayPal, adding a 6% service fee for these payment methods.

– Bank transfer or deposit: Once the name, account number and bank to be deposited have been provided, the student or person in charge must make the payment* and send by e-mail the deposit slip with the bank’s stamp and signature; in the case of a bank transfer, the date and time, as well as the reference number given by the issuing bank, must be sent by the same means.

Remarks*.

We appreciate it if you can give the teacher a small beverage. *

*Does not apply to Skype sessions

Prices are subject to change without notice and are not reflected on the website.